Order statuses

Order status Description
 Failed

An order has failed the Questrade automatic order validation process. A rejection reason will accompany this status (i.e. insufficient BP, insufficient shares, etc). Such orders will not be sent to the market.

 Pending                                               

An order has passed the automatic order validation process and has been sent but is pending confirmation from the exchange, or has been sent to the Trade desk for review but is pending approval.

An order in Pending state cannot be modified or cancelled.

 Accepted
                   
 

Indicates when:

  • an order has been accepted by exchange;
  • an order has been accepted by Questrade and is waiting to be triggered.
An order appearing in this status has not been partially filled nor does it have any pending cancel or replace requests attached to it.
 Rejected

Indicates when:

  • an order has been rejected by the exchange. A rejection reason will accompany this status;
  • an order has been rejected by trade desk. A rejection reason will accompany this status;
  • an order has been a pending ‘replace request’ and the original order has been triggered before the replace request was approved;
  • a ‘replace request’ order has been pending trade desk review  and the original order has been triggered before the replace request was approved. 
 Cancel pending                                                          Indicates when a cancellation has been sent but the order has not been cancelled with the exchange. This is a direct result of a Cancel order Request. 
 Cancelled

An order is in this status when it has been completely cancelled and there are no more open shares.

Indicates:

  • confirmation for a “cancel order” request has been received from the exchange. A cancellation reason will accompany this status;
  • a ‘cancel request’ has been received for a queued order. A cancellation reason will accompany this status;
  • a ‘cancel request’ has been received for an order awaiting trigger. A cancellation reason will accompany this status;
  • a ‘Day order has expired. A cancellation reason will accompany this status;
  • a ‘GTC’ order has been expired by a reconciliation procedure. A cancellation reason will accompany this status;
  • an order has been cancelled by the exchange without a cancel request. A cancellation reason will accompany this status.
 Partial cancelled
             
This status is essentially identical to the Cancelled status, except that this status is applied to partially filled orders.
 Partial  A partial quantity has been executed, but there are still shares open that are waiting to be filled that are associated with the order. The order cannot be in either Replace Pending or Cancel Pending states.  
 Executed

The entire quantity of an order has been completely filled.  
 Replace pending   

This status appears when:

  • a replace request has been sent but the order has not been replaced by the exchange;
  • a replace request is waiting for trade desk review.
 Replaced  An order has been replaced by a new order.
 Queued   

An order has been placed outside of regular trading hours. The order is queued on Questrade’s servers until the market opens.

As a rule, replace and cancel requests are not allowed outside of regular hours.
 Triggered An order has been triggered, and a new native order has been sent.  

 Activated

An order placed during off-market hours (i.e. queued) has been processed by the IQ platform. At the time of processing, the original queued order is replaced with an identical new order that is then sent to the exchange.  
Risk review
An order with this status meets certain criteria and must be reviewed by Questrade’s Trade Desk before it is sent to the market. To learn why your specific orders are being reviewed, please contact the trade desk at 1.866.980.9560.
 Contingent order An OCO bracket order that is attached to an order that has not been completely filled. An order in this state can be modified or cancelled entirely. 
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